Privacy Policy

Careers website and hotline

A. Responsible party

Welcome to the website maintained by Volkswagen AG, Berliner Ring 2, 38440 Wolfsburg, einstieg@volkswagen.de, listed in the register of companies of the District Court of Braunschweig under HRB 100484 (Volkswagen AG”). We provide information below relating to the processing of your personal data by Volkswagen AG, which is collected when you visit this website.

B. Processing personal data

a. Processing log files

When you visit our website, we process the following log files relating to you:

  •     A cookie ID
  •    The operating system you use
  •     The web browser your use
  •     The screen resolution you have set
  •     The date and time of your visit

This data is processed in accordance with Art. 6, Section 1 (f) of the GDPR in pursuit of our legitimate interests to show you the website properly. The data is only processed for as long as you access our website.

We use the processor Amazon Web Services (Amazon Web Services, Inc.) to host this website. Access to the data from an unsecured third state cannot be excluded.  Corresponding standard EU data privacy clauses have been concluded, which govern transmission of personal data to processors in third countries (as an appropriate guarantee of data processing in non-European countries), in order to protect your personal data adequately. You can find the EU standard contractual clauses used at: https://eur-lex.europa.eu/legal-content/DE/TXT/?uri=CELEX%3A32010D0087Opens an external link.

b. Contact centre / hotline

We have a careers contact centre for your questions about starting your career, applying for jobs and available positions. You can reach us on our general hotline (05361-9-36363). Outside of business hours, you can also leave us a message on the answering machine. We will then contact you on the phone number you used or by any alternative contact option you provide.

If you have any technical questions about the online application, please contact our Technical Support, which you can reach by e-mail.

We ask that, when using our hotline, you only disclose the data required to answer your questions about starting at Volkswagen. Particularly sensitive data (this includes ethical background, political views, religious or philosophical beliefs, trade union membership, statements about health or sexual orientation etc.) will not be required and may not be passed on.

We process the data and information you provide (email address, phone number for calls if appropriate, optionally your name) exclusively for the purpose of dealing with your request. Insofar as is required for processing, we transmit your data to our Volkswagen Recruiter, Candidate Manager or the relevant departments so that we can clarify your concerns comprehensively, see Art. 6, Section 1 (b) of the GDPR.

Our general hotline (05361-9-36363) is manned by Volkswagen Group Services GmbH (Major-Hirst-Str. 11, 38442 Wolfsburg; www.volkswagen-groupservices.comOpens an external link).

Data that has been saved will be deleted after 61 days at the latest.

c. Online application and job portal

Information on data protection when using our job portal (incl. online application) can be found here:

Datenschutz für Bewerbungen im Jobportal der Volkswagen AG

d. Online aptitude tests when applying for training and dual work / study programmes

The application procedure for job advertisements generally includes an online test and interview. The online test takes place on our processor’s website, HR Diagnostics; the test is accessed using the login information provided. Candidates who pass the test are then invited for an interview. Only pseudonymised personal data is used for the online tests. Specific privacy policy information is provided for participating in interviews. The completely anonymous test statistics are retained for uniform quality assurance purposes in regard to our selection procedure. To safeguard our test procedure, we use first-party session cookies, which are essential for the process and for which no consent is required.

Vocational training, including work-study degree programmes

The application procedure for an apprenticeship or work-study degree programme includes test procedures and an interview. The online test takes place on our processor’s website, HR Diagnostics; the test is accessed using the login information provided. Candidates who pass the test are then invited to take part in a further test and interview. Their pseudonymised data is linked via an interface from SuccessFactors with the results from the test procedures and for the interview via HR Diagnostics. Shared information comprises candidate ID, application ID, company, external job title, occupational group, location and highest (or intended) school leaving certificate. The completely anonymous test statistics are retained for uniform quality assurance purposes in regard to our selection procedure. To safeguard our test procedure, we use first-party session cookies, which are essential for the process and for which no consent is required.

e. Use of Google Maps

Personal data is passed on to Google LLC if you use the directions to find the shortest route to our locations and this is then shown to you in Google Maps. More information on data processing at Google Maps can be found at the following link: https://policies.google.com/privacy?hl=deOpens an external link

C. Using cookies & tracking tools

a. General information

Volkswagen AG uses various cookies on its websites. Cookies are small files containing configuration information and are saved on your device. Cookies can essentially be divided into three categories. There are cookies that are essential for the functionality of the website (referred to as functional cookies), cookies that make it easier to use a website and, for example, save your language settings (referred to as convenience cookies), and cookies on the basis of which a pseudonymised user profile is created (referred to as tracking cookies).  Only functional and tracking cookies are used for this website.

Functional cookies have to be processed to allow you to visit the website (see Article 6(1) (b) of the GDPR).

Tracking cookies are only used if the website visitor has consented to this (see Article 6(1) (a) of the GDPR). Consent is provided via the cookie banner, which has to be actively clicked to do this.

You can revoke your consent to the data processing outlined using the listed cookies and tracking tools at any time and with effect for the future by clicking the following link and changing your current preferences in our Cookie Consent Manager:

Manage my cookie preferencesOpens an external link

For further information on our cookies, please refer to the cookie guidelines as well as the details provided below.

  • Smart Signals
    Based on the analysis of usage described above, Smart Signals controls distribution of personalised content on Volkswagen’s websites. No personal data is collected or processed as part of that.
        
  • Ensighten
    Ensighten is a tag management tool and controls the tag integration described here. Ensighten itself does not collect any personal data as part of that.

b. Adobe Analytics

This website uses the Adobe Analytics web analytics service to evaluate user access to this website. Data is processed on the basis of the consent provided by you (see Article 6(1) (a) of the GDPR).

For the purpose of evaluation, cookies are stored on your computer to collect information, which is also stored on the servers of our processor Adobe Systems Software Ireland Limited (“Adobe”). Access to the information by Adobe Systems Incorporated based in the USA cannot be excluded. Corresponding standard EU contractual clauses have been concluded, which govern transmission of personal data to processors in third countries (as an appropriate guarantee of data processing in non-European countries), in order to protect your personal data adequately. You can find the EU standard contractual clauses used at: https://eur-lex.europa.eu/legal-content/DE/TXT/?uri=CELEX%3A32010D0087Opens an external link.   

It is not possible to link the information stored on the Adobe servers directly to a specific person, since Adobe Analytics is used with the “Before Geo-Lookup: Replace visitor’s last IP octet with 0” and “Obfuscate IP-Removed” settings selected. The “Before Geo-Lookup: Replace visitor’s last IP octet with 0” setting ensures that the IP address is anonymised before this geolocalisation by replacing the final octet of the IP address with zeroes. For the purpose of statistical evaluation, the user’s approximate location is added to the tracking package, which still contains the full IP address. Before the tracking package is saved, the IP address is then replaced with an individual, fixed IP address – referred to as a generic IP address – if the “Obfuscate IP-Removed” setting has been configured. This means that the IP address is no longer contained in a data set that is saved.

D. Your rights

You may assert the following rights vis-à-vis Volkswagen AG at any time and at no cost: Please see section F for further information about exercising your rights.

Right of access

You are entitled to information (Article 15 GDPR) from us relating to the processing of your personal data.

Right to rectification

You have the right to request that we rectify (Article 16 GDPR) any inaccurate or incomplete personal data concerning yourself.

Right to erasure

You have the right to have your data erased if the conditions set out in Article 17 of the GDPR are met. For example, you may require the erasure of your data if it is no longer required for the purposes for which it was collected. You may also request that your data be erased if we process your data on the basis of your consent and you subsequently revoke this consent.

Right to restriction of processing

You have the right to ask for a restriction of the processing of your data if the conditions set out in Article 18 of the GDPR are met. For example, these preconditions will be fulfilled if you dispute the correctness of your data. You may then require the restriction of processing while the correctness of this data is reviewed.

Right of data portability

You have the right to receive your data in a structured, commonly used and machine-readable format and transfer this data to another data processor, provided that data processing is based on consent or contract fulfilment and that automated processing methods are used.

Right to withdraw consent

Where data processing is based on consent, you have the right to withdraw your consent to data processing with effect for the future at any time and at no cost.

Right to lodge a complaint

You also have the right to lodge a complaint about our processing of your data with a supervisory authority (such as the Data Protection Commissioner for the German State of Lower Saxony [Die Landesbeauftragte für den Datenschutz Niedersachsen]).

Right to object

If processing is based on an overriding legitimate interest, you have the right to object to the processing of your data. An objection is permitted if processing is performed in the public interest or if it is performed for a legitimate interest of Volkswagen AG or of a third party. If you object to data processing, please specify the reasons why you object to this data processing. You also have the right to object to data processing for direct advertising purposes. The same applies to profiling, insofar as it is related to direct marketing. 

E. Your contacts 

Contact persons for exercising your rights

The contact persons for exercising your rights and for further information can be found on the following website: https://datenschutz.volkswagen.deOpens an external link

Data protection officer

Our data protection officer is available to you as a contact for any concerns related to privacy:

Data Protection Officer of Volkswagen AG
Berliner Ring 2, 38440 Wolfsburg

dataprivacy@volkswagen.deOpens a mail link

Version dated: 06 September 2024